Sutherland is seeking a motivated and passionate person tojoin us as a Seasonal Customer Service Agent . If you are looking tobuild a fulfilling career and are confident you have the skills and experienceto help us succeed, we want to work with you! In this role you would support all aspects relating to our client specific services.Answering inbound calls to provide exceptional customer service to consumerscalling in for a variety of different situations. Consultants will be requiredto listen effectively, diagnose issues quickly, build rapport with customersand ask questions to identify needs. The ideal candidate must be customerservice oriented with a genuine desire to help customers.
Provide an exceptional customer experience by ensuringour customers are always the #1 priority
Determine customer needs based on personal features andother
Maintain professionalismalways representing our client to the highest standard
Adhere to training anddevelopment opportunities provided by managers
Meetall call Quality Assurance requirements
Participatein ongoing coaching and training sessions to ensure success in the position
We Will Give You:
Skillsfor life: how to solve problems, how to adapt to change, and how to tough itout in the face of adversity
Thechance to work with people who will become your second family
Aworkplace that s never boring
Theopportunity to make someone s day, every day
Rewardsand recognition as you blaze your own trail and ignite your career
Our most successful candidates will have:
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