Customer Sales & Service Rep II

Employment Type

: Full-Time

Industry

: Sales



Job Description

Company Overview

Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. 

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 500 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Come grow with our associates who are customer obsessed, always safe, continuously improving, and having fun!


Position Overview

Our Counter Sales associates are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you’ll do:

  • Demonstrate exceptional customer service to all SiteOne customers
  • Cultivate and manage strong relationships with customers
  • Assist customers with their questions and needs, either in person, via the phone or through online ordering
  • Pull and prepare inventory orders for customer pick up or delivery
  • Proactively identify and capitalize on opportunities to grow sales with current and potential customers
  • Assist with merchandising product and managing inventory. Store tasks include cycle counts, inventory, spot counts and end of the day process
  • Maintains a safe working environment

  • Skills We Are Seeking

  • Excellent customer service skills
  • Ability to think quickly and make decisions
  • Inventory management experience helpful
  • Understand of inventory management
  • Must be able to lift a minimum of 50 pounds
  • High school or secondary diploma or equivalent preferred
  • Nursery, Irrigation, or Landscape experience is a plus
  • Perks:

  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • Competitive Compensation
  • 401k with company match
  • Company paid life insurance, Short Term Disability and Long-Term Disability Insurance
  • Product Discounts
  • Tuition Reimbursement
  • Opportunity for Advancement
  • * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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