My Client is a leading jewellery retailer who are seeking a watch specialist to join their team in Rochester. You will be from a jewellery background and have a knowledge of watch brands and will be responsible for offering advice, support, knowledge and value opinions to stores and customers about watches. KEY RESPONSIBILITIES: Research Accurately research items with regards to: Provenance Authenticity Disposition route Value Support Answer support calls via phone, email and web enquiries, from both stores and customers. Give advice and pass on knowledge about items submitted for pledge and purchase. Offer valuation guides on pledge and purchase items. Attend stores for field support on high value or complicated items. Provide the required standard of customer service to all enquiries, as agreed by the Central Value Support Manager. Communicate findings of dispositions/knowledge, to Central Value Support Manager. Training and development Write help sheets and fact files for central resources. Input material into training courses. Assist the training of staff within the business when necessary. Administration and processing Assist with the administration and processing of items through the G&V department between calls or as and when necessary. To hear more send your CV to Sam at May Stephens recruitment May & Stephens acts as an ?employment business? in relation to this vacancy
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.