Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that s run through those five decades is the phenomenal people that make up our brand our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We ve built our brand on staying true to our roots while always being out in front of what s next. If you want to be part of an iconic American brand, and help lead the way for where we re headed, we d love to have you join us.
About the role
The Loss Prevention Service Representative s primary responsibility is to ensure the safety of all store associates and customers and to support the shortage reduction efforts by providing a strong visible presence at the front end. They may be responsible for monitoring the employee entrance/exit and/or customer entrance/exit. They are to work closely with store leaders and Loss Prevention personnel to ensure all Loss Prevention initiatives are compliant to brand standards while maintaining a strong focus on customer service.
What you'll do
Responsible for maintaining the employee entrance, where applicable.
Assists in making apprehensions with certified LP Agents when requested by observing and acting as witness.
Sign in employees/vendors and verify any Gap Inc. merchandise.
Sign out employees/vendors and verify all Gap Inc. merchandise and verify purchases against the employee's receipt.
Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.
Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
Support Loss Prevention agent as a back-up in shoplifting apprehensions and serving as witness as needed. Apprehensions.
This is an entry-level loss prevention position within the store level operations. This position communicates primarily to the store management team with direction on overall loss prevention strategy and programs coming from the LP Supervisor, LPM, FLPM, DLPM or RLPM.
Who you are
Benefits at Gap
*For eligible employees
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