Client Service Manager

Gallagher in San Diego, CA

  • Industry: Retail - Customer Service/Sales
  • Type: Full Time
position filled
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. **How will you affect the business?** + Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner. + Secure existing business and drive the sale of additional services and lines of coverage. + Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives. + Guide your team members in addressing a client's risk management needs through consultative conversations. + Mentor Client Service team members through continuous learning, transparent feedback and strong talent development. + Conduct periodic audits to ensure your compliance to standards and service level. + Maintain accurate client and policy data and documents within your Gallagher systems. + Use Gallagher's technology to improve your productivity and quality. + Effectively manage multiple competing priorities. **What skills will make me successful in this role?** + Ability and desire to provide results. + Develop professional relationships with your internal and external partners. + Effective communication. + Utilize your resilient and adaptable mindset in the face of shifting priorities. + Eagerness to collaborate with all Gallagher teams and employees. Required: + Bachelor's degree with 3 years client service and/or claims management experience -OR- High School degree/GED with 8 years client service and/or claims management experience. + Property & Casualty Insurance License. + Proficiency in Microsoft Office. U.S. Eligibility Requirements: + Interested candidates must submit an application and resume/CV online to be considered. + Must be 18 years of age or older. + Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation. + Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization. + Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure. Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. _Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.​ Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business._ **Job:** _Client Service/Account Management_ **Organization:** _GGB US - Southwest Region_ **Title:** _Client Service Manager_ **Location:** _California-San Diego_ **Requisition ID:** _59429_ </script>

You may be interested in these similar jobs!
Store Assistant Manager
FedEx Office in Encinitas, CA

Job Number: 1958712BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 039 : Southern California Address Line 1: 411 Encini…

Read More
Retail Cashier, Petco Park
Delaware North in San Diego, CA

Our Exciting Work EnvironmentGrounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the mo…

Read More
Retail Supervisor, Petco Park
Delaware North in San Diego, CA

Our Exciting Work EnvironmentGrounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the mo…

Read More
HOME DELIVERY DEPARTMENT
Vons in San Diego, CA

In our Personal Home Shopping Department, you have the opportunity to be the best and select "the best of the best" for our online shoppers. To be su…

Read More
Client Success Manager
Secure-24 in San Diego, CA

A Client Success Manager at Secure-24 is the client advocate for ongoing technical operations and support services, with an eye towards identifying …

Read More
Client Service Representative
Bank of America in San Diego, CA

Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borro…

Read More
TitleDepartment Specialist
Crate and Barrel in San Diego, CA

Overview Department Specialists are critical to the success of store sales and operations. While managing a specific department in the store, …

Read More
Customer Service Representative
Sunbelt Rentals in Escondido, CA

Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general constr…

Read More
Assistant Store Manager
Cole Haan LLC in San Diego, CA

Mission/Role Support Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, B…

Read More
Account Manager
EMCOR Group, Inc in El Cajon, CA

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction…

Read More
Specialty ASM
Lowe's Home Improvement in Poway, CA

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products …

Read More
Client Administrator
Marsh & McLennan Agency in San Diego, CA

Responsibilities Administratively support the Client Executives and Client Managers with the new and renewal process. Track renewals to ensure…

Read More
Retail Management Trainee - Entry Level Management
Castle Aura Enterprise in San Diego, CA

At Castle Aura Enterprise, we rely on our Retail Management team to help reach campaign goals by initiating and maintaining strong, personal relation…

Read More
Retail Customer Service Associate
FedEx Office in San Diego, CA

Job Number: 1958027BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 039 : Southern California Address Line 1: 11868 Ranc…

Read More
Store Lead Consultant
FedEx Office in La Jolla, CA

Job Number: 1958343BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 039 : Southern California Address Line 1: 8849 Villa…

Read More