• Endevis
  • $31,430.00 -51,480.00/year*
  • Lakewood, OH
  • Customer Service/Call Center
  • Full-Time
  • 1490 Victoria Ave

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Customer Service Specialist needed immediately Contract-to-Hire for an EXCELLENT Cleveland company!Responsibilities:Front-line customer service for all customer billing and order related issuesAnswer all incoming calls and emails from customersHelp resolve all billing/ordering issuesWork with customers to correct issuesProcess customer ordersOrder entryMaintain customer filesPrint, file and organize workflowProduce reports on customer billing status as neededMaintain work schedules in ExcelCustomer billing as needed for back-up to Billing SpecialistOther duties as assignedRequirements:3+ years of experienceExperience in an Administrative role in a high-volume environmentExperience in a Customer Service role in a high-volume environmentMicrosoft Office to include Word, Excel and OutlookAbility to prioritize work and meet deadlinesAbility to work in a fast paced environmentExcellent communication skills; written and verbalExcellent organizational skillsExcellent attention to detail Associated topics: answer, call center, customer care, customer order, customer service, customer service representative, help desk, representative, service call, telephone activation specialist
Associated topics: call center, call center associate, client, client service, customer care associate, customer service, service agent, support, telephone, telephone service representative

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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