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Job Description

Lead Artisan

Founded in Italy in 2007, Eataly is the world s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.


The Lead Artisan oversees the team and daily operations at various fresh counters at an Eataly location. These counters may include Fresh Pasta, Bakery, Cheese and Salumi, Meat and Fish. Reports to the Fresh Market Manager.

  • Manages and participates in the daily operations of the assigned retail counters
  • Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
  • Trains and fosters the development of the artisan team
  • Provides a steady presence on the floor daily, interacting with guests, employees, vendors and visitors
  • Slices, weighs, labels, displays, sells and packages products per department standards and guest specifications
  • Stocks counter and display refrigerators neatly, accurately and in a timely manner
  • Ensures food adheres to the appropriate temperature conditions as per Department of Health and proper food handling, safety and sanitation standards
  • Maintains the item transfer system between departments to ensure accurate inventory levels and Cost of Goods Sold (COGS) reporting
  • Performs other duties as required or assigned


  • 2+ years of experience in food service
  • Knowledge of steps of service
  • Excellent communication and problem-solving skills
  • Knowledge of fresh Italian products


  • Availability to work onsite with a flexible schedule often including weekends
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to fulfill cleaning duties such as wiping counters and small equipment, sweeping and refilling stock


  • Medical, Dental, Vision Insurance and Paid Parental Leave
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
  • Free staff lunch daily and discounts at Eataly
  • Fun staff classes on products and Italian cuisine

Associated topics: assistant manager, associate manager, co manager, general manager, leader, major gifts officer, manager retail, principal, supervisor, team lead

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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